We know you love your CeylonBrilliant pieces and want to keep them shining forever. That's why we offer a Lifetime Warranty on our jewelry, which includes complimentary services such as: 1. Re-polishing and cleaning 2. Gemstone or diamond tightening 3. Re-rhodium plating 4. Ring resizing

If you're in the U.S., the insured shipping label will cost you $35 plus taxes. If you live outside the U.S., shipping rates will vary according to your country. Call us at +1 (917)735-6992 for the exact charges.

1. Repairing bent or broken prongs
2. Repairing any accidental scratches to the mounting
3. Replacing or re-polishing scratched gemstones or diamonds.
4. Replacing or repairing spring rings on chains
5. Replacing or repairing earring backings
6. Gemstone and/or diamond tightening
7. Re-rhodium plating
8. Re-polishing and cleaning of jewelry

If your jewelry is damaged by regular use, is lost or stolen, our Lifetime Warranty doesn't apply. So take our advice; wear and store your pieces with a little extra care and get the necessary repairs done to maintain their integrity.
Here's a quick list of issues that we don't cover in our warranty:
1. Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.
2. Wearing out of prongs and precious metals, as it is normal for them to require periodic building up or restoration work.
3. Bent, caught or worn-out prongs that may cause your gemstone to fall out or get lost.
4. Losing a gemstone or having it fall out, chip or break. Also if you do give your jewelry for maintenance, repair, resizing or any other service to a jeweler or third party other than CeylonBriiliant, your Lifetime Warranty will be void.

If your jewelry is damaged by regular use, is lost or stolen, our Lifetime Warranty doesn't apply. So take our advice; wear and store your pieces with a little extra care and get the necessary repairs done to maintain their integrity.
Here's a quick list of issues that we don't cover in our warranty:
1. Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.
2. Wearing out of prongs and precious metals, as it is normal for them to require periodic building up or restoration work.
3. Bent, caught or worn-out prongs that may cause your gemstone to fall out or get lost.
4. Losing a gemstone or having it fall out, chip or break. Also if you do give your jewelry for maintenance, repair, resizing or any other service to a jeweler or third party other than CeylonBriiliant, your Lifetime Warranty will be void.

If you are not entirely satisfied with your purchase, you are welcome to request a return or exchange within 60 days from the date of purchase. We are committed to providing an excellent shopping experience and will handle your return appropriately.

Return Conditions
The product must be in new, unused, uninstalled, and undamaged original condition, including all original accessories, tags, packaging materials, and free gifts.
When requesting a return, please be sure to return the complimentary gift included with your order. Otherwise, we may be unable to process a full refund or may deduct corresponding charges.
After receiving the returned package, we will conduct a routine inspection to confirm that the item meets the above "original condition" requirement.

Once the returned item is verified to meet the return conditions, we will initiate the refund within 8 to 12 business days. The amount will be credited to the original payment method used for the order. The actual posting time may vary depending on the processing period of different payment institutions.

If you're returning your jewelry within the return window, it's free!

We do not accept jewelry that has been mishandled, modified or worn, including items that have been repaired, re-sized or engraved by another jeweler. In other words, you want to make sure that you return the jewelry in the same way you received it. Also, if yours was a special order or we crafted a piece specifically for you that's not listed on our website, you won't be able to return it.

As soon as we receive your return, we waste no time in initiating the exchange. From then it takes between 7 to 10 business days tops for the replacement to reach you.

Yes! Once the return is initiated, we'll share regular emails to keep you updated on its status. You may also check the status of your return here.

After we receive the returned item along with the free gift, our Quality Assurance team will inspect the pieces. Once approved, your refund will be processed within 24 to 48 hours and you can expect the amount to be credited to your original payment method within 8 to 12 business days.

All our l gemstone jewelry comes with a Certificate of Authenticity that tells you everything you need to know about the gemstone carat weight, cut/shape, dimensions and more. So you can be 100% sure of what you're buying.

We believe every gemstone carries a story, and you deserve to know exactly where yours begins. That’s why we’re fully transparent about our sourcing. All of our gemstone is from Sri Lanka.

Yes. We only work with suppliers certified by the Responsible Jewellery Council (RJC) to make sure every gemstone is sourced responsibly, with respect for both people and the planet.

We use a range of premium metals so you can find the right fit for your style and budget:
925 Sterling Silver – A timeless favorite. Naturally strong, bright, and always nickel-free. Perfect for everyday wear.

Platinum Plating – Adds extra durability and shine to Sterling Silver pieces for a sleek, high-end finish.

18KT Vermeil – Sterling Silver plated with a thick layer of 18KT solid gold. Our vermeil is 2.5 microns thick (50% thicker than the industry standard), making it longer-lasting than regular gold plating.

It depends on what you’re looking for:
18KT Vermeil – Perfect if you love the luxury look of gold but want a more accessible price point. Our Vermeil has a thick 2.5-micron layer of gold over Sterling Silver, so it lasts much longer than regular plating.
Sterling Silver (925) – A timeless classic that’s durable, nickel-free, and versatile. Silver offers a sleek, modern shine and is easy to care for. Each option is handmade with care, using premium, recycled metals, so whichever you choose - you are getting CeylonBrilliant quality that lasts.

Most of our pieces arrive in our signature velvet box, designed to double as a jewelry box so your treasures always have a safe and stylish home.
To keep things sustainable, some of our jewelry sets are packaged together, and sale pieces come in a recyclable cardboard box instead of velvet. Same magic inside, just a little kinder to the planet.

Even though, our gems undergo regular GIA & IGI lab testing for quality assurance. Diamond certification, in the form of a printed document, is only offered for pieces that are $500 and above - for peace of mind on higher-value pieces.

Yes — and it’s actually one of the smartest choices right now.Gold prices have risen significantly in recent years, which is why many fine jewelry pieces made in solid gold have become much more expensive. At the same time, lab-grown diamonds and gemstones are becoming increasingly affordable, while still offering the same beauty, brilliance, and durability.Sterling silver provides a premium look, a comfortable feel, and is generally gentle on sensitive skin, without forcing you to pay primarily for the metal itself. The focus stays on what truly matters: the sparkle, the design, and the meaning behind the piece.That’s exactly why we launched this collection — to offer a high-quality, elegant option that feels special for engagements, anniversaries, and meaningful gifts, without the pressure of luxury pricing.
You’re not compromising on beauty or sentiment —you’re simply making a smarter, more modern choice.

Yes — they are 100% real diamonds.Lab-grown diamonds are chemically, physically, and optically identical to mined diamonds. They sparkle the same, have the same hardness (10 on the Mohs scale), and look indistinguishable to the naked eye — even to most professionals.The only difference is their origin, not their quality or beauty.

The difference is how they’re formed, not how they perform or look.Lab-grown diamonds are created in controlled environments that replicate natural conditions, allowing them to achieve the same brilliance, durability, and structure — without the environmental impact or inflated mining costs.That’s why many modern couples choose lab-grown diamonds as a smarter, more ethical, and better-value alternative.

Yes. Our jewelry is crafted in nickel-free 925 sterling silver, which is widely known for being gentle on sensitive skin.Many customers choose sterling silver specifically because it’s comfortable for daily wear and less likely to cause irritation — while still offering a refined, high-end look.

Most of our pieces arrive in our signature velvet box, designed to double as a jewelry box so your treasures always have a safe and stylish home.
To keep things sustainable, some of our jewelry sets are packaged together, and sale pieces come in a recyclable cardboard box instead of velvet. Same magic inside, just a little kinder to the planet.

Yes, we do. In fact, we offer free shipping on all international orders. However, please note that local import duties and taxes may be applicable, and these will need to be covered by you.

We manufacture our jewelry in the U.S. and Sri Lanka. Our master jewelers/setters in each geography have different areas of expertise. When you place an order with us, we choose the manufacturing location for your piece based on where we think it’ll be crafted best.

For the most part, we use UPS, FedEx and DHL for all orders. In rare cases, we use USPS for US orders.

Every piece of jewelry is fully insured and all deliveries are made to a physical business or home address only.
For added security, an adult signature is required for all CeylonBrilliant items/orders.

Sure, this won’t be a problem!

We'll ship your order in unmarked packaging so no one will know what's inside. We can also ship it to your office address, a specific FedEx location to be held for pick up or wherever else you'd like. Just let us know and we'll do whatever we can to make sure your CeylonBrilliant order remains a surprise. You may also contact us for special delivery arrangements, including expedited or Saturday delivery.

If you are from any of these countries, your applicable duties/taxes are included in the purchase amount: Australia, UK, Canada, France, Germany, Austria, Belgium, Spain, Ireland, Italy, Luxembourg, the Netherlands, Denmark, Switzerland and Japan
This applies only if you've placed your order in the local currency.
For countries other than these, you will have to pay the applicable duties, VAT, taxes or surcharges levied or charged by the respective country directly to the shipping carrier. They'll take care of everything when they contact you for delivery.

We offer free, insured shipping on all international orders. When your order reach the minimum amount for free shipping.

If you placed your return request online, please click here. Otherwise, give us a call at +1 (917)735-6992 or email us at info@Ceylonbrilliant.com.