JEWELRY CARE GUIDE
JEWELRY CARE GUIDE
Love your pieces well and they will love you right back.
Care Guide By Material
METALS
Gold
Gold Built for everyday durability and superior resilience compared to 18k and 22k gold.
How to clean gold jewelry
While gold is made to last a lifetime, it does require gentle care and occasional polishing. Here’s how to keep it looking fresh:
• To maintain the shine of your jewelry, gently clean it with a soft-bristled brush or cloth using warm water and detergent-free soap, or use our Jewelry Care Kit.
• Stay away from abrasive cleaners.
• Ultrasonic cleaners are safe to use on 10k and 14k gold jewelry.
• If your gold ever discolors, use the polishing cloth to revive it.
Why is my gold jewelry causing discoloration on my skin?
Noticing a little discoloration on your skin? Totally normal—and nothing to worry about. It doesn’t mean there’s anything wrong with your jewelry.
We use 14k and 10k gold to create products with strength and durability. Both contain metal alloys that are harder than pure gold, which makes them more resilient for everyday wear. When worn while applying cosmetic products, these harder metals can rub off in very tiny particles. These particles appear black in color and can create a smudge when they come in contact with your skin. If it happens, it’s safe and can be cleaned with soap and water.
Platinum
When properly cared for, our Platinum pieces can last forever.
How to clean gold jewelry
To maintain the shine of your jewelry, gently clean it with a soft-bristled brush or cloth using warm water and detergent-free soap, or use our Jewelry Care Kit. Don’t use abrasive cleaners. Ultrasonic cleaners are safe to use on Platinum jewelry.
Stones And Others
Gemstones
Natural colored stones.
What to Know
Gemstones have varying degrees of hardness and need to be cared for properly. Many colored gemstones stones are susceptible to discoloration and fading when excessively exposed to natural elements such as sun, salt water, perspiration, and chemical irritants like chlorine, cosmetics, and lotions.
How to Store
Store your jewelry in a safe, dry place when you're not wearing it to protect it from the elements of daily exposure.
How to clean gemstone jewelry
Dull gemstones don’t do us any favors—thankfully, ours shine up effortlessly with a little love and care. Do not use steam or ultrasonic cleaners on colored gemstones, as they can damage or permanently discolor them. Most gemstones can be gently cleaned in warm water using non-detergent soap and a soft-bristled brush, or our jewelry care kit.
Emeralds
Precious green gems requiring delicate care.
How to clean emerald jewelry
Do not use steam or ultrasonic cleaners on emeralds, as they can damage or permanently discolor them. To clean, gently clean in warm water using non-detergent soap and a soft-bristled brush, or our Jewelry care kit.
